aRes Travel Partner Testimonials

"We value our partnership with aRes. aRes staff is always very responsive and helpful and we love that aRes offers the ability to use group overflow links for some of our city wide events."

Housing and Reservations Manager

"Our partnership with aRes enables us to say “yes!” to our clients’ attendees when the contracted room block is sold out or after the cut-off date. Using aRes, Orchid has tracked thousands of additional room nights for our customers over the last few years. The set-up is always quick and easy, and the customer service we receive from aRes is exceptional! We know, without a doubt that we can rely on Devian and the aRes team for prompt and excellent customer service."

Katie Dolar Orchid Events

"ARES (Advanced Reservations Systems, Inc.) has been providing online ticketing solutions for Out of Africa Wildlife Park since 2011. They helped us extend our customer reach with a smooth and intuitive booking engine that has improved customer service and helped our bottom line. As we have added new attractions to our portfolio of services, they have been there every step of the way, providing assistance and support to accommodate our often-demanding needs.

The ARES customer service phone center has been a tremendous benefit to Out of Africa as well. Their 24/7 coverage allows our customers to reach a human at all hours. Being able to speak with a knowledgeable representative not only gives our customers a better experience when purchasing tickets, but it helps free up our staff by reducing phone calls into the park. It also provides us with a competitive edge over our competition that does not offer 24/7 access.

The ARES team we have worked with over the years have been nothing short of remarkable. They have been problem solvers throughout our partnership, turning our challenges into opportunities. And being available on a moment’s notice, even on weekends, shows a level of care and commitment not often seen.

When a working relationship feels more like a friendship, you truly have something special. As the marketing director of Out of Africa, I highly recommend ARES to anyone seeking a first-rate ticket reservations provider."

Director of Marketing

"We've been working with aRes since the early days in the 1990s and we developed a long working relationship in providing ticket sales through the site as well as working towards electronic delivery. It's nice to work with a local company. They provide great service. The reporting is something that is very good for us."

Director of Outside Sales

"The team at aRes has always been attentive and responsive helping the San Diego Tourism Authority provide a great booking experience to our visitors and enhancing our revenue streams. For other destinations looking for a seamless booking solution and the ability to generate new revenue, I would definitely talk to aRes."

Director of Marketing Partnerships

"aRes Travel is more than just a travel booking solution provider. They are a partner and an extension of our destination. aRes Travel is great about understanding our destination as a whole, and our products and services. They have helped open the door to new marketing, with leisure and group booking opportunities."

Housing Services Manager

"aRes provides us the opportunity to do packaging with hotels and attractions which we weren't able to do with other booking engines. aRes also allows us to do small attractions that are lower-priced."

Director of Visitor Center Operations

"As a DMO, Visit Salt Lake constantly has events, marketing campaigns and general announcements supporting our members and partners. The booking engine aRes Travel offers gives us the flexibility to package hotels, local attractions and services with a customized look to meet our needs. The service aRes Travel provides from a consumer perspective and a DMO is professional and highly recommended through their frequent communication, available staff, specific reporting and industry experts."

Tourism Marketing & Communications Manager

"We have partnered with aRes Travel for years to build unique products and services to support our member hotels and attraction partners. Their user-friendly booking platform has allowed us to create our Roar and Explore Adventure Getaway package which is an exciting product unique to our destination. Their team is attentive to our needs and requests and always very professional. One thing that we really appreciate is a monthly review of the reporting, discussion of best practices, and new ideas. The support they give our organization is exceptional and we value our partnership."

CTA, Vice President, Tourism

"aRes offered us some really good options when it comes to the customer – they allow you to be able to build your own package which was really important to us, because we want to give the customer the option. The level of service is amazing. The people are really awesome to work with, they're willing to do anything. I can pick up the phone and they make it happen. I've had the ability to work with quite a few people within the company and everybody has that same passion and drive for the product, and the knowledge – it's really great because they have the experience working in the hospitality industry."

Director of Marketing