How it works
At the point of cutoff or when the official block is sold out, aRes Travel provides a dedicated toll free number and a link to the reservation website for placement on the conference housing details page. The consumer selects the hotel that best suits their needs. The aRes Travel Central Reservation Call Center is open Monday-Friday, 6am-11pm, Saturday 7am-10pm and Sunday 8am-9pm Pacific Time and the reservations link is available for your attendees 24/7.
Data from any further reservations are captured for you to track bookings, allowing you to ensure you meet your contract obligations. At any point during the reservation process, a rooming list can be accessed with the reservation booked date, reservation status, arrival date, departure date, guest name, room nights, and hotel. At the conclusion of the conference, aRes Travel supplies a day-by-day pick up by hotel.
What You Need to Request Group Housing Service
Once the group is approaching your negotiated cutoff date or as the contracted hotel blocks are selling out, contact aRes Travel to request our reservation service.
To create the web link, the following information is needed:
- Name of Convention
- Identify main attractions – local zoos, amusement parks, museums, etc.
- Identify hot spots – family areas, nightlife, sightseeing, conventions area, and top 10 points of interest
- High and low seasons
- Use of an area map
- Important phone numbers for visitors
Once aRes Travel has this information, we supply the dedicated toll-free number and web link for the individual group. This process normally takes five (5) business days but can be expedited as needed.
See what some of our group affiliates have to say about our group services
"We value our partnership with aRes. aRes staff is always very responsive and helpful and we love that aRes offers the ability to use group overflow links for some of our city wide events."
Steven JonkerHousing and Reservations Manager
Travel Portland
"Our partnership with aRes enables us to say “yes!” to our clients’ attendees when the contracted room block is sold out or after the cut-off date. Using aRes, Orchid has tracked thousands of additional room nights for our customers over the last few years. The set-up is always quick and easy, and the customer service we receive from aRes is exceptional! We know, without a doubt that we can rely on Devian and the aRes team for prompt and excellent customer service."
Katie DolarOrchid Events
"For more than three years, the PHS Philadelphia Flower Show has worked with aRes Travel to customize hotel packages for our more than 250,000 annual guests. From design to implementation, working with the team at aRes Travel has been an unparalleled experience. Seamless online integration with our package partners and beyond has increased the number of bookings and elevated our offerings to our collective guests. Knowing that I am a true partner of aRes Travel rather than simply a client is a great comfort to me and their understanding of the hospitality and hotel industry is second to none."
Michelle UllmanTicket Sales Manager
PHS Pennsylvania Horticultural Society
"We saw an area of opportunity to increase service for our clients and aRes made that possible for us! The prompt turn around time for every request we have, is truly wonderful. We can always count on aRes to deliver as expected and appreciate their partnership and hard work they put forth for us, on every task!"
Jessica WolfConferenceDirect, Associate Director
Housing Services
